The BARC BI Survey 17 is the world’s largest and most comprehensive survey of BI software users. Over 3000 people responded to this year’s survey and 42 products are included. The BI Survey 17 examines user feedback on BI products and usage across 29 categories (KPIs) including business benefits, project success, business value, customer satisfaction, innovation and more. We are thrilled to see our customers rating us as above the rest when it comes to product satisfaction, performance satisfaction and embedded BI, as well as being a leader in several other categories. This is great validation for our focus and why customers trust Dundas for their data and analytics projects. And most importantly it validates our ability to ensure a meaningful implementation of Dundas BI.
Download BARC’s summary of the headline results for Dundas including our leadership rankings:
- First place in Product Satisfaction, Performance Satisfaction and Embedded BI
- Leader in Customer Satisfaction and Flexibility for Users
- Leader in Operational BI and Visual Analysis
- Leader in Implementer Support and 3 Other Categories