How to reset the admin password
1. Overview
This article shows a couple of ways to reset the Dundas BI administrator password.
2. Use the dt command line tool
On the server where Dundas BI is installed, open a Command Prompt window and navigate to the tools folder. By default, this folder location is:
C:\Program Files\Dundas Data Visualization Inc\Dundas BI\Instances\{InstanceName}\tools
At the command prompt, enter the following:
dt resetAdminPassword
When prompted, enter a new password and press Enter:
{articlenote title="Note"|text="As an alternative, you can provide the password as an argument in the initial command:
dt resetAdminPassword /password:1234
"|type="note"}
3. Use the Forgot Password link
Go to the Dundas BI Log on screen. Click the Forgot Password link.
In the Forgot My Password screen, type admin and click Submit.
The admin user will receive a Reset Password email (as long as email settings have been properly configured) containing a link for changing the password.