How to reset the admin password


1. Overview

This article shows a couple of ways to reset the Dundas BI administrator password.

Go to the Dundas BI Log On screen and click the Forgot Password link.

Under Forgot My Password, type admin as your Account Name and click Submit.

Reset admin password
Reset admin password

The admin user will receive a Reset Password email containing a link for changing the password.

For installations of Dundas BI, the email settings need to be configured correctly for this option to work.

3. Use the dt command line tool

If Dundas BI was installed, log on to its server computer and use a command prompt or terminal to navigate to the tools folder containing the dt tool. For details, see Using the dt command line tool.

Use the resetAdminPassword command. For example:

dt resetAdminPassword 

When prompted, enter a new password and press Enter:

Command line tool to reset admin password
Command line tool to reset admin password

As an alternative, you can provide the password as an argument in the initial command. For example:
dt resetAdminPassword /password:1234

4. See also

Dundas Data Visualization, Inc.
400-15 Gervais Drive
Toronto, ON, Canada
M3C 1Y8

North America: 1.800.463.1492
International: 1.416.467.5100

Dundas Support Hours:
Phone: 9am-6pm, ET, Mon-Fri
Email: 7am-6pm, ET, Mon-Fri