What should I include when submitting an issue?

To prevent delay in our response, we suggest that you incude the following in your email:

• Start the subject line with "Dundas BI Version:X.X.X.XXXX :". For example, in the subject line, "Dundas BI V1.0.0.1000: Error when navigating to...".
• If applicable, include screenshot of error message, plus the text of the error message.
• Include detailed steps on how this issue can be replicated.
• It is also helpful if you include browser used and version of browser.

Related Topic: Where can I find the version of Dundas BI I'm using?