What should I include when submitting an issue?
To prevent delay in our response, we suggest that you incude the following in your email:
- Start the subject line with "Dundas BI Version:X.X.X.XXXX :". For example, in the subject line, "Dundas BI V188.8.131.520: Error when navigating to...".
- If applicable, include screenshot of error message, plus the text of the error message.
- Include detailed steps on how this issue can be replicated.
- It is also helpful if you include browser used and version of browser.
Related Topic: Where can I find the version of Dundas BI I'm using?