Connecting to Teradata


1. Overview

This article shows you how to use the Teradata data provider in a Dundas BI data connector.

You can also use ODBC or JDBC drivers to connect to Teradata.

Main article: Connect to data and view it on a dashboard

2. Install the driver

The Teradata data provider requires drivers to be installed on the server or computer where Dundas BI was installed.

If you are using multiple servers to run Dundas BI, this is needed for each server installation.

2.1. Windows

When Dundas BI is installed on a Windows server, download and install the .NET Data Provider for Teradata for Windows on the server.

2.2. Linux

For Dundas BI installations on Linux, including Docker images and Kubernetes, download the Teradata .NET Data Provider NuGet Package. This file has a .nupkg extension but is a ZIP file that you can extract to find Teradata.Client.Provider.dll in the /lib/netstandard2.0 folder or similar.

You will need the .NET Standard or .NET Core version of this file, not the .NET Framework version that may instead be located in a folder such as net461.

The DLL needs to be placed in this location within the Dundas BI instance's files:

/usr/share/dundas/bi/Files/{Instance Name}/www/BIWebsite/App_Data/ExtensionsLib/netcore/Teradata.Client.Provider.dll

For a Docker image, the instance name is Container. Otherwise, you could find the App_Data folder within your Dundas BI installation's folder, create two additional subdirectories ExtensionsLib/netcore/ (if they do not exist), and place the DLL within netcore.

Ensure the permissions allow the dundasbi group to read and execute the new file (e.g., chgrp dundasbi Teradata.Client.Provider.dll and chmod 751 Teradata.Client.Provider.dll). Restart the Dundas BI service to ensure the DLL is loaded (e.g., for a Dundas BI instance, restart the website service).

3. Create a data connector

Set Data Provider to Teradata when creating a new data connector.

Connecting to Teradata
Connecting to Teradata

4. See also

Dundas Data Visualization, Inc.
400-15 Gervais Drive
Toronto, ON, Canada
M3C 1Y8

North America: 1.800.463.1492
International: 1.416.467.5100

Dundas Support Hours:
Phone: 9am-6pm, ET, Mon-Fri
Email: 7am-6pm, ET, Mon-Fri