What should I include when submitting an issue?

To prevent delay in our response, we suggest that you include the following in your email:

• Start the subject line with the name of the product and the version number, for example "Managed Dashboards V24.1.0.1000: Error when navigating to...".
• If applicable, include a screenshot of error message and/or the text of the error message.
• Include detailed steps on how this issue can be replicated.
• It is also helpful if you include the browser used and the version of browser.

Related Topic: Version numbers