Dundas Data Visualization Technical Support & Maintenance Subscription
Industry-leading support to help you be successful
Our technical support initiatives were put together to ensure you get your questions answered quickly and concisely.
Dundas's support department is staffed by developers and dashboard professionals who work with specific product lines and are actively involved in product development.
We include 60 days of support with our products, as well as the option of purchasing one full year of support as part of the Dundas maintenance subscriptions.
Our support staff are available from Monday to Friday, 9 a.m. to 6 p.m. Eastern Standard Time (EST) and can be contacted at 416-467-9100 or at support@dundas.com
Dundas Maintenance Subscriptions
If you are an existing customer, or are in the process of purchasing licenses for Dundas products, then you should seriously consider purchasing the maintenance subscription along with your product license. Available during or after time of purchase, our outstanding maintenance programs give you tremendous value with the support and upgrade benefits you need throughout the year.
With the program you get:
- Full live technical support throughout the year (12-month period)
- Product updates throughout the year (12-month period)
If you are interested in purchasing, contact our sales department at 416-467-5100 / 800-463-1492 or at sales@dundas.com
For those in the process of evaluating our products, we also offer live pre-sales technical support whenever possible (contact your sales representative for details).
Dundas Data Visualization also offers a comprehensive online resource (http://support.dundas.com) complete with:
- Support articles
- Technical white papers
- Downloadable samples and utilities
- Online product documentation
- Component Add-Ons