Troubleshooting

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If you have set up notifications but aren't receiving them as expected, there are some settings to check and logs to review for any related errors.

This article lists all available performance measurements in Dundas BI.

Certain versions of Internet Explorer (IE) will only show the 'Windows Login' option at the Log in page.

This article helps you to troubleshoot issues with the Dundas BI Viewer Web Part for SharePoint.

This article helps you troubleshoot issues related to the "Share" feature and "Notifications with an export content" for dashboards/reports/scorecards.

The context menu (right-click menu) may not show for certain devices and browsers with touch screen capabilities.

This article describes a breaking change in Firefox version 59 affecting visualizations in Dundas BI and how to resolve it.

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