Frequently Asked Questions

Free Trial and Downloads

If I create a dashboard using the evaluation version, will I lose my work once I move to a retail version?

No. When you purchase a retail license, you simply add the license to the evaluation instance you've been working on. The time-limit and evaluation watermark will be removed and the work you did during the evaluation period will still be intact.

Where can I download the latest version of Dundas BI?

To evaluate Dundas BI, the best way is to start with the free online trial

To download the latest version of Dundas BI, login, go to My Account, you'll find the download link under My Downloads. 

What is the difference between the Free Trial and the Enterprise Evaluation?

The Free Trial is a 25-day, free online trial of Dundas BI. You need to register or login on Dundas BI support site first. The Free Trial is a great way to get started with Dundas BI because NO installation required and it comes with sample data you can use right away. If you want, you can test your own data in Excel spreadsheets with our online trial.


The Enterprise Evaluation is a full featured version of Dundas BI which you can download and install locally on your own server. This Evaluation version is also time-limited and displays a watermark on every screen. You need to register or login to download the application.

Do I need to register to be able to download an evaluation copy of Dundas BI?

Yes, you need to register or login and get the Enterprise Evaluation copy. You can always find the download link in My Downloads under My Account once logged in Dundas BI support site.

How do I install Dundas BI?

The installation guide for Dundas BI can be found here.

I have registered, but did not receive any validation email. What should I do next?

If you have higher than normal security settings on your email provider, please check your junk mailbox in case the validation email was re-directed. If there’s no validation email, contact us at and we will validate it for you.

Dundas Data Visualization, Inc.
400-15 Gervais Drive
Toronto, ON, Canada
M3C 1Y8

North America: 1.800.463.1492
International: 1.416.467.5100

Dundas Support Hours:
Phone: 9am-6pm, ET, Mon-Fri
Email: 7am-6pm, ET, Mon-Fri