Dundas BI Rated a Top Vendor by Real Users in InfoTech Research Groups 2021 Report - News and Press
Published: August 05 2021
Dundas BI is a Champion in Service Experience and Product Innovation in the 2021 Emotional Footprint Report on Business Intelligence and Analytic
Toronto, Canada, August 5, 2021 - Dundas Data Visualization, Inc., a business intelligence, analytics and data visualization disruptor, celebrated for its distinctive approach to client success, announced today that Software Reviews, a division of world-class information technology research and advisory firm Info-Tech Research Group, has positioned Dundas BI as a champion in their 2021 Emotional Footprint Report on Business Intelligence and Analytics. Download the report here.
“Our customers have always been our number one priority and we want them to have the best experience with our product and our company,” said Troy Marchand, President, CEO and Co-founder, Dundas Data Visualization. “I am so incredibly proud of our team and the unparalleled service they offer every single one of our customers. This is the fourth straight year real users have honored us with top rankings, validating that our customers truly see the value we bring to their organizations.”
Info-Tech’s 2021 Emotional Footprint Report on Business Intelligence and Analytics uses data collected from verified, real end users and is based entirely on verified user sentiment towards vendors. Over 15 vendors were evaluated and segmented into enterprise and mid-market reports with over 1430 customer reviews completed. IT and business professionals were asked about their experience with the software and their relationship with the vendor, to determine which BI vendors delivered a complete software experience. The report establishes the Value Index and Net Emotional Footprint scores across all BI vendors included in the study. The Value Index metric captures user satisfaction with their software, given the costs they are paying. The Net Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings, creating a powerful indicator of overall user feeling toward the vendor and product. Dundas BI consistently gets top rankings for Vendor Support, Service Experience and Strategy and Innovation.
Compare Dundas’ results in Info-Tech’s 2021 Emotional Footprint Report on Business Intelligence and Analytics against other business intelligence software vendors – Get the report
About SoftwareReviews, Powered by Info-Tech Research Group - www.softwarereviews.com
SoftwareReviews is a division of Info-Tech Research Group Inc., a world class IT research and consulting firm established in 1997. Working in the vendor space for two decades, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and vendor relationships. The organization assists members by providing accurate insight into the experience of purchasing and owning software through the collection of real data from real IT professionals to get an accurate and unbiased understanding of complex software purchasing decisions.
About Dundas Data Visualization, Inc. - www.dundas.com
Dundas Data Visualization is a leading, global provider of Business Intelligence (BI), Data Analytics and Data Visualization solutions. Dundas provides organizations with the most flexible, innovative and scalable BI, dashboard and reporting software, through a fully embeddable BI platform, enabling users access to all their data for better decisions and faster insights.
For more information, contact:
Director of Marketing,
Dundas Data Visualization, Inc.
416.467.5100 x 167
Dundas BI, Dundas and Dundas Data Visualization are trademarks of Dundas Data Visualization, Inc. All other trademarks are the property of their respective owners.