Dundas BI Rated Top Vendor by Real Users for Third Year in a Row in InfoTech Research Groups 2020 Report - News and Press
Published: August 05 2020
Dundas BI Receives the Highest User Sentiment Scores of Any Vendor Evaluated in the 2020 Emotional Footprint Report on Business Intelligence
Toronto, Canada, August 5, 2020 - Dundas Data Visualization, Inc., a business intelligence, analytics and data visualization disruptor, celebrated for its distinctive approach to client success, announced today that SoftwareReviews, a division of world-class information technology research and advisory firm Info-Tech Research Group, has released its latest customer rankings and has positioned Dundas BI first overall in their 2020 Emotional Footprint Report on Business Intelligence. You can download the report here.
“Our approach has always been to ensure our customers have a phenomenal experience with our product and every interaction they have with our company,” said Troy Marchand, President, CEO and Co-founder, Dundas Data Visualization. “We strive to offer every customer unparalleled service and achieving a third straight top ranking from real users makes me so incredibly proud of our team here. It’s clear that we are demonstrating to our customers, with every interaction we have with them, that their success is our biggest priority.”
The data in this 2020 Emotional Footprint Report on Business Intelligence is collected from verified, real end users and is based entirely on verified user sentiment towards vendors. Over 16 vendors were evaluated with a total 1,120 customer reviews completed. IT and business professionals were asked about their experience with the software and their relationship with the vendor, to determine which BI vendors delivered a complete software experience. Dundas BI has the highest combined Value Index and Net Emotional Footprint scores across all BI vendors included in the study. The Value Index metric captures user satisfaction with their software, given the costs they are paying. The Net Emotional Footprint measures high-level user sentiment. It aggregates emotional response ratings across 25 questions, creating a powerful indicator of overall user feeling toward the vendor and product.
Compare Dundas’ results in Info-Tech’s 2020 Emotional Footprint Report on Business Intelligence against other enterprise business intelligence software vendors - Get the report.
About SoftwareReviews, Powered by Info-Tech Research Group
SoftwareReviews is a division of Info-Tech Research Group Inc., a world class IT research and consulting firm established in 1997. Working in the vendor space for two decades, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and vendor relationships. The organization assists members by providing accurate insight into the experience of purchasing and owning software through the collection of real data from real IT professionals to get an accurate and unbiased understanding of complex software purchasing decisions.
About Dundas Data Visualization, Inc.
Dundas Data Visualization is a leading, global provider of Business Intelligence (BI), Data Analytics and Data Visualization solutions. Dundas provides organizations with the most flexible, innovative and scalable BI, dashboard and reporting software, through a fully embeddable BI platform, enabling users access to all their data for better decisions and faster insights.
For more information, contact:
Lynda Phillips, Director of Marketing, Dundas Data Visualization, Inc.
416.467.5100 x 167
Dundas BI, Dundas and Dundas Data Visualization are trademarks of Dundas Data Visualization, Inc. All other trademarks are the property of their respective owners.