Dundas BI - System Requirements


Version 6.0.0

1. Overview

Dundas BI is a web-based server application that runs on IIS and either Microsoft SQL Server or PostgreSQL. It can also connect to a variety of other databases and data sources, which may require additional drivers to be installed.

2. Client

Below are the minimum web browser and OS requirements for client-side devices.


  • Chrome 26
  • Firefox 20
  • Internet Explorer 11 – not recommended due to known limitations
  • Safari 6 – not supported on Windows
  • Microsoft Edge

For a list of known browser limitations and their effect on the application, see Dundas BI – Product Notes.


  • iOS 6
  • Android 4.0 - for Android Chrome browser only

3. Server

Below are the hardware and software requirements for the Dundas BI server.


  • 1.5 GHz - minimum for evaluation or testing
  • 2.0 GHz - minimum for production use

At least two logical cores are required for in-memory storage.


  • 4 GB - minimum for evaluation or testing
  • 8 GB - minimum for production use
  • 16 GB - minimum for production use with in-memory analytics

Hard disk space:

  • 10 GB free - minimum for evaluation or testing
  • 50 GB free - minimum for production use

Operating system:

Only 64-bit operating systems are supported. Note that Core and Home editions of the following operating systems are not supported because they lack IIS features which Dundas BI requires (such as Windows Authentication and SSL certificates).

  • Windows 7 SP1 - evaluation use only
  • Windows 8 / 8.1 - evaluation use only
  • Windows 10 - evaluation use only
  • Windows Server 2008 R2 - Server Core is supported with SP1 or later
  • Windows Server 2012 / 2012 R2
  • Windows Server 2016

Desktop operating systems such as Windows Vista/7/8/10 are supported for evaluation use only because of limitations such as connection limits which make them unsuitable for production use.

.NET Framework:

  • .NET Framework 4.6.1 or higher

Web server:

  • IIS 7 or higher

Application database server:

One of the following is used by Dundas BI to store its own application data:

  • Microsoft SQL Server 2012 / 2014 / 2016 / 2017 - SQL Server 2014 or higher recommended
  • Microsoft SQL Server Express Editions - supported but not recommended for production use due to limitations; Microsoft SQL Server Express LocalDB is not supported
  • Microsoft SQL Azure V12 or higher
  • PostgreSQL version 9.6 or higher

This can be on the same server or separate from the web server (the database server must be configured to accept remote connections if separate).

4. Data sources

Dundas BI can connect to the following types of data sources, each of which may have additional (driver) requirements for the Dundas BI server as indicated below.

Data SourceAdditional Driver Requirements
Amazon Redshift None
Exasol Exasol ADO.NET driver
Flat file sources None
Google Analytics / BigQuery / Sheets None
JDBC (generic) 64-bit version of the Java SE Runtime Environment version 8 or above and the JDBC driver for the specific data source
IBM DB2 database IBM Data Server Package (DS Driver)
MemSQL None
Microsoft Access and DBF Microsoft Access Database Engine 2010 Redistributable
Microsoft Dynamics CRM None
Microsoft Excel Microsoft Access Database Engine 2010 Redistributable
Microsoft SQL Server 2005 or higher
Microsoft SQL Server 2005 Express or higher
Microsoft SQL Server Analysis Services 2005 or higher (including tabular instance) Azure Analysis Services requires the latest ADOMD driver from Microsoft
MySQL 5.0.45 or higher MySQL Connector/Net driver
OData (Open Data Protocol) None
ODBC (generic) ODBC driver for the specific data source
Oracle 10g / Oracle 10g Express Edition (XE)
Oracle 11g / Oracle Database Express Edition 11g
Oracle 12c

Unmanaged (not Xcopy) Oracle Data Provider for .NET. ODP.NET v2.111.7.20 or higher

Note: After adding and configuring the tnsnames.ora file, you need to recycle the application pool and refresh the browser

Oracle 11g Essbase None
Pardot None
PostgreSQL None
Salesforce.com None
SAP NetWeaver BW 7.0 or higher None
SharePoint Lists and Excel Services None
Snowflake None
Teradata 12.0 or higher .NET Data Provider for Teradata
Vertica database HPE Client driver – ADO.NET provider version 8.1.1 or higher
XML file None

5. Installation

Dundas BI requires certain additional software on the server when using Microsoft SQL Server for the application database (no additional software is required when using PostgreSQL). You can download the following installer packages and install them on the server yourself. Or, the Dundas BI installer will automatically download and install them for you if they're not already installed on the system. This requires an active Internet connection.

You will also need:

  1. The user ID and password of an account on your SQL Server instance that has db_create permissions or a usesuper account on PostgreSQL.

    After the installation, the SQL Server administrator will require only db_owner permissions. A PostgreSQL administrator will require the CanSelect, CanUpdate, CanInsert, and CanDelete table privileges, as well as the CanCreate database privilege.

  2. The user ID and password of an account to use for the IIS application pool.
  3. A web server port to run Dundas BI on (the installer will choose a default) or an existing website for installing Dundas BI as a virtual directory (the IIS “Default Website” is fine).


Dundas Data Visualization, Inc.
500-250 Ferrand Drive
Toronto, ON, Canada
M3C 3G8

North America: 1.800.463.1492
International: 1.416.467.5100

Dundas Support Hours:
Phone: 9am-6pm, ET, Mon-Fri
Email: 7am-6pm, ET, Mon-Fri