Instant Dashboard Alerts and Notifications

Take Action Sooner

Business dashboards need to be monitored in order to make timely decisions.  As new information comes to light, or as business conditions change, Dundas Dashboard can alert you so that you can analyze your data, make informed decisions, and take action quickly.

Stay Updated on Conversations

Dashboard alerts can notify you whenever a comment or reply is posted to annotations that highlight outliers and trends. This means you can easily keep up-to-date on important discussions about your business metrics.

Dundas Dashboard provides different notification and alert types:

Data-Driven Notifications

A data-driven notification will alert users to changes in key business metrics so that they can react appropriately and make informed decisions quickly.

Data-driven notifications are essential for real-time decision making scenarios, for example:

• Alerting warehouse staff that stock needs to be reordered when a low supply level is reached
• Informing call center managers that customer wait times are higher than target
• Notifying network administrators of unusual network activity, security threats or network downtime

Scheduled Notifications

Scheduled notifications send emails to users at pre-defined times or dates, prompting them to monitor dashboards and follow up with necessary actions.

Examples of scheduled notification scenarios include:

• Encouraging sales staff to check monthly performance at the end of each month
• Reminding sales teams to follow up on new leads generated at the end of each week
• Prompting a technical support team to monitor and follow up on open tickets on a regular basis

Annotation Event Notifications

Annotation event notifications keep users up-to-date on the questions and comments being posted to a particular business metric or KPI. This type of notification works in conjunction with Dundas Dashboard's annotations feature.

Annotation-driven notifications let you keep track of dashboard discussions, for example:

• Be informed when a user replies to a question about an unusual outlier or trend
• Know when managers or executives require follow-up or action on a particular metric
• Keep track of a user group discussion about a specific KPI to stay informed and on track

Have a unique notification or alert requirement?

Our Professional Services team can build custom notification functionality to suit your unique dashboard requirements. Contact us for more information.