Dundas Data Visualization Partners with IQPC for Call Center Summit

Published: January 17 2013

ORLANDO, Fla. (PRWEB) January 17, 2013

Dundas will be part of a 45 minute speaking engagement in collaboration with Farmers Insurance on January 24th at 1:20pm where they will be discussing how the proper data visualizations can help the efficiency of a call center.

Dundas will be presenting specifically on how a Call Center Dashboard can democratize your data and empower your individual employees to make more informed decisions with the information that they process on a daily basis. “The visualization of data is not new, making the data consumable for everyone is. Call Center Dashboards are a perfect example of what presenting your data properly can do to engage all employees to track performance and make better business decisions immediately. Dundas is looking forward to presenting alongside Farmers Insurance and sharing the industry knowledge that we have picked up over the years,” said Scott Benzie, Director of Marketing at Dundas.

This IQPC summit will aim at educating and improving the state of call centers all over the world by engaging in high-level conversations that move from strategy to action. The main focus of the IQPC call center summit will be ‘The People’ – both the customers, and the employees who are on the front line. In addition to exhibiting and presenting at the summit, Dundas will be providing a data visualization on behalf of IQPC for all attendees to enjoy. This Dundas Data Visualization will highlight the demographics of all those who have attended the IQPC show in previous years, as well as a snapshot of 2013’s participants.

About Farmers Insurance

Farmers Insurance Group of Companies is the country’s 3rd largest insurer of both personal lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees. For more information about Farmers, visit its Web site at http://www.farmers.com or at http://www.Facebook.com/FarmersInsurance.

About Dundas

Founded in 1992 in Toronto, Ontario, Dundas Data Visualization has been an industry leader in innovative technologies for years. With over 20 years of experience, Dundas is focused on creating smart, fact-based data visualizations that can are accessible at all levels of your organization. Currently on Version 4, Dundas has continued to stay ahead of the pack in data visualization by adding innovative features and improved functionality with each release. Dundas Data Visualization has been a proud recipient of Microsoft’s TechEd Award, Software Magazine’s Software 500, the Branham 300 Award and the SD Times 100, among others.

Dundas Connect offers a partner program that provides companies with the opportunity to strengthen business and gain new revenue opportunities with our unique technology. The Connect program is for software resellers and solution providers of all sorts who are looking to provide unique, flexible technology that expands and improves their portfolio of products. The Connect Partner Program engagement options include Value Added Reseller, OEM, SaaS and Referral partnerships.