Dundas Data Visualization Technical Support & Maintenance Subscription
Industry leading support to help you be successful
Our technical support initiatives were put together to ensure that
you
get your 
questions answered quickly, and concisely.
Dundas's support department is staffed by developers who work with specific product lines, that are also actively involved with product development. This ensures that you are dealing with professionals that know every aspect of the product and not just someone reading from a piece of paper. We include 60 days support on all our products, as well as the option of purchasing one full year of support as part of the Dundas Maintenance Subscriptions.
Our support staff are available from Monday to Friday, 9 AM to 6 PM Eastern Standard Time (EST) and can be contacted at 416-467-9100 or at support@dundas.com
Dundas Maintenance Subscriptions
If you are an existing customer, or are in the process of purchasing licenses of Dundas's products, then you should seriously consider purchasing the Maintenance Subscription along with your product license. Available during or after time of purchase, our outstanding maintenance programs give you tremendous value with the support and upgrade benefits you need throughout the year.
With the program you get
- Full live technical support throughout the year (12 month period).
- Product updates throughout the year (12 month period).
If you are interested in purchasing, you can either purchase online or contact our sales department at 416-467-5100 / 800-463-1492 or at sales@dundas.com
For those that are in the process of evaluating our products, we also offer live pre-sales technical support whenever possible
Dundas Support Site
Dundas Data Visualization also offers a fantastic online resource (http://support.dundas.com) complete with:
- support articles,
- technical whitepapers,
- community forums
- downloadable samples and utilities
- Online product documentation (please note that in addition to documentation, there is a complete sample framework available in the installation package).
